NDIA co-design projects

3 IAC Members behind a bench. Above them is a speech bubble with 2 people working on a project inside it.

IAC Members gave the Reference Group an update about their work on the NDIA’s co-design projects.

A co-design icon showing a group of people working together on a project.

Co-design is when people work together to plan something new.

What did Dr George Taleporos share?

Dr George Taleporos.

Dr George Taleporos gave an update about the co‑design work for the independent living working group.

A person raising their hand. Next to them is a speech bubble that says 'market' and a thumbs down icon.

Reference Group members shared that ‘market’ might not be the best word to describe the work that providers do.

A person thinking. Above them is a thought bubble with a disability icon inside it and a money icon.

They worry that this word will make providers think of people with disability as a chance to make money.

A hand choosing between 3 houses.

Members also shared that people with disability should have choice and control over where they live.

A broken house with a thumbs down icon.

Some people with disability live in housing that isn’t good.

An NDIA worker supporting someone. Above them is a house and next to them is a thumbs up icon with an arrow pointing up.

Members explained that the NDIA should support these people to find a better place to live.

A participant is meeting with a home and living navigator. Above the home and living navigator is a speech bubble showing a home and living supports icon.

Members shared that the community like the idea of a home and living navigator role.

A navigator is a person who connects participants with NDIS supports.

2 arrows crashing into each other.

But it’s important that the NDIA make sure they manage any conflicts of interest.

A conflict of interest is when someone could affect a decision so the result is better for them.

What did Mr Gavin Burner share?

Mr Gavin Burner.

Mr Gavin Burner gave an update about the co‑design work for the better planning working group.

An NDIS planner holding a plan document.

An NDIS planner is someone who:

  • makes new plans
  • changes plans.

Reference Group members shared that the NDIA should support NDIS planners who:

A group of people with different disability.

  • have experience with different types of disability

A local area coordinator in front of a location icon. Next to them is a cross.

  • are not local area coordinators (LACs).

An LAC is someone who helps people with disability find and use supports and services.

A person in front of a board with a disability icon on it. 2 people are in front of the board and one person has their hand raised with an arror pointing up next to them.

Members also shared that NDIS planners need more training about lived experience.

A person with disability pointing to themself with their other hand raised. Above them is a disability icon.

If you have lived experience of disability, you:

  • have a disability
  • know what life can be like for people with disability
  • can tell your story to help others.

2 people having a conversation.

Members explained that NDIS planners should:

  • listen to what participants need
  • respect what participants need.

A person supporting a participant at a meeting. Next to the participant is a speech bubble with a thumbs up icon inside it.

And that plan meetings should happen in a place where participants feel comfortable.

A hand choosing from 3 different types of supports.

NDIS planners should make plans that let participants use their supports in different ways.

A person supporting someone to read a document. Above them is a speech bubble with a tick and cross inside it.

Supported decision-making is when someone helps you make important decisions about your life and how you will live.

An NDIA worker having a meeting with someone. Above them is a clock with an arrow pointing up.

Members also shared that supported decision‑making can take time.

This means plan meetings should be longer.

An Easy Read document with a tick.

Members explained that the NDIA should share information in ways that participants can understand.

For example, in Easy Read.

A plan document and a person raising their hand.

Members shared that there should be more support and information about how to:

  • manage your own plan
  • use your plan.

A person using a phone. Next to them is a speech bubble and a thumbs up icon with an arrow pointing up.

Members also shared that participants want an easier way for them to contact their NDIS planner.