Important updates

Our co-design work

A group of people working together to plan on a big screen.

Leah talked about our co-design projects.

Co-design is when people work together to plan something new.

A woman supporting a man outside a house with a ramp, and a clipboard titled 'policy'.

She also talked about using co-design to make a policy about home and living supports.

A clipboard titled 'policy'.

A policy is a plan for how we should do things.

A policy is where rules come from.

A group of diverse people sitting and standing together, all giving two thumbs up.

Council Members shared that the community are happy that the NDIA is doing co-design work.

A man thinking about a house with a ramp, an apartment building, and a share house.

And they shared that the home and living co-design work should think about different types of homes people live in.

A group of diverse people, some with an arm raised. There is an important icon.

Council Members shared that the NDIA must keep connecting with all communities.

Framework icon.

And they explained that the NDIA must use what they learnt in co-design for the NDIA Engagement Framework.

The NDIA Engagement Framework explains:

A group of people, some with disabilities.

  • how the NDIA will work with the community when they make decisions

A clipboard titled 'Activities'.

  • the engagement activities they will do to make sure it works well.

A woman explaining a document to another woman in a wheelchair.

Council Members also want more information about how co-design is going.

And they want the NDIA to share this information with the community.

How the NDIA works

A photo of Jeremy Dean.

Jeremy Dean helps run the NDIA.

He is the Deputy CEO of Participant Experience Delivery Division.

An NDIS plan with a thumbs up.

He talked about what the NDIA is doing to:

  • manage the NDIS well
  • make the NDIS better.

3 NDIS participants, and a thumbs up icon.

And he explained how this is helping participants.

A goals icon with a thumbs up.

He said the NDIS should focus on helping participants set good goals that will help them.

2 people outside a house, with a lightbulb and cog icon.

He also said that when the NDIA works out how to make services better, they must focus on home and living challenges.

Sharing plans with plan managers

A person with their plan manager and a dollar sign

Some participants might hire someone to support them to manage their plan.

We call this person a plan manager.

A plan manager holding a plan, and an arrow pointing to the plan from a rules document.

NDIA staff shared the rules about sharing a participant’s plan with a plan manager.

A plan document, with a thumbs up and an information icon.

Council Members said the NDIA needs to have good information about sharing plans.

This includes what they want to change.

A group of people with their hands raised. Above them is a circle with an exclamation mark in it.

If the NDIA changes these rules, they should focus on how to make sure:

  • everyone follows the rules
  • participants get the support they need.

An NDIA worker speaking.

The NDIA should explain what ‘in accordance with a participant’s plan’ means.

A person with their hand up, and an arrow pointing to an information icon.

And the NDIA should think about how people with disability must share information about themselves to get support.

This means it can be hard to keep this information safe and private.

A man with a name tag helping a woman use a computer.

The NDIA should also think about participants who have other people making decisions for them.

A hand choosing between 3 options, with an important icon.

And when a participant shares information with a plan manager, it must not affect their choice and control.

A man pointing to a woman who is raising her hand and holding a plan.

The NDIA must think about how participants can choose a new plan manager.

Our Council Work Plan

A clipboard titled 'Work Plan'.

Leah talked about the Council’s Work Plan 2022–2023.

We also call it the Work Plan.

A group of people talking.

Council Members shared what they thought about the Work Plan.

They said the Work Plan should also include information about:

2 people with their hands up, and a speech bubble showing an exclamation mark.

  • what the Council believes in

A group of people working together to plan on a big screen.

  • their co-design work.