Important updates

The NDIS Review

Members of the NDIS Review team include:

Professor Bruce Bonyhady AM.

  • Professor Bruce Bonyhady AM

Lisa Paul AO PSM.

  • Ms Lisa Paul AO PSM.

The Australian Government Parliament House icon and an NDIS document with a magnifying glass.

They met with Council Members to share what work the NDIS Review team have done.

A group of Council Members having a meeting with the NDIS Review team. They are sitting around a table.

Council Members shared they will keep working with the NDIS Review team.

A large group of people working on a document together.

Council Members explained it’s important that the NDIS Review uses co-design.

3 people working together on a large document. One person is pointing at the large document.

Co-design is when people work together to plan something new.

A service provider supporting a baby.

Council Members shared that it must also focus on early childhood supports for young participants.

Testing the NDIS computer system

A computer with the NDIA's new computer system on the screen. Next to it is a test document with ticks on it.

The NDIA gave us an update on how they are testing their new computer system.

3 people behind a bench that says 'IAC'. Next to them is a speech bubble with a light bulb icon in it.

Council Members shared some ideas about what they can do.

2 people in front of a house far away from cities and towns.

Council Members explained that there needs to be a plan about how the computer system will work in areas far away from:

  • cities
  • towns.

The plan will need to support participants in these areas who:

A cross above a computer and a phone.

  • don’t have technology – like a computer

A cross above an internet modem.

  • may not have internet all the time.

A person raising their hand next to an identification document and a problem icon.

Council Members shared that it can be hard for people to share documents that prove who they are when they apply to join the NDIS.

The Aboriginal flag and the Torres Strait Islander flag above 3 people.

And the NDIA should think about how this affects First Nations peoples when they test the new computer system.

A person holding a document with an information icon on it.

Council Members also shared that the NDIA should think about how First Nations peoples can manage the information the NDIA collects about them.

A computer with a safety icon and a lock icon.

Council Members shared that the NDIA need to make sure the computer system is safe and private.

A safety icon and an information icon.

This means making sure it keeps everyone’s information safe, including:

  • participants
  • organisations.

my NDIS app

A phone with the my NDIS app on the screen.

The NDIA showed Council Members how to use the my NDIS app.

3 people behind a bench that says 'IAC'. Next to them is a speech bubble with a light bulb icon in it.

Council Members shared some ideas about the my NDIS app.

A phone with the my NDIS app on the screen. Next to it is an accessibility icon.

Council Members explained that the app must be accessible.

When information is accessible, it is easy to:

  • find and use
  • understand.

They shared that this includes:

A computer showing a document. Above the computer is a speech bubble with an audio icon in it.

  • supporting different screen reading technology

A change icon next to a phone with an information icon on the screen.

  • participants changing how they can view information on the app.

A person next to an invoice document being scanned.

Council Members also shared that the NDIA should research how people can scan invoices when they manage their own plans.

An invoice document showing cost of services next to a dollar sign.

An invoice is a document that includes:

  • a list of services that need to be paid for
  • the amount that needs to be paid.

A computer with the myGov website on the screen and a tick.

Council Members shared that it’s important that the app works with other government websites and apps – like myGov.

A phone showing a message icon on the screen.

Council Members asked if the NDIA could contact participants through the message inbox in the app.