How we work

An 'Operating Model' document with a numbered list of 4 items on it.

We have a guide about how we should work.

We call it our Operating Model.

Our Operating Model helps us work well:

A group of people in a meeting.

  • as a team

An IAC member shaking hands with a worker from the NDIA.

  • with the NDIA.

It helps us connect with:

A group of people with different disabilities and a disability icon.

  • people with disability

A large group of people that make up a community in front of parks and buildings.

  • families and communities.

2 people looking at a folder together and having a discussion. Above them is a glowing lightbulb icon.

Our Operating Model also helps us:

  • write our advice
  • give the NDIA advice about issues they need help with.

An 'Operating Model' document with a numbered list of 4 items on it. Next to the document is the number '4'.

Our Operating Model has 4 main steps.

A flowchart of the numbers one, 2, 3 and 4. The number one bubble is highlighted.

1. Identify and prioritise

A person deep in thought about an 'Advice' document.

We think about:

  • what advice the NDIA needs
  • the information we have already.

A person with their hand raised. Next to them is an 'Advice' document.

The NDIA can also ask us for advice and information about a certain topic.

We make a plan to work out:

A 'Plan' document with 3 bullet points. Next to the document is an information icon.

  • other information we need

A person with their hand raised and holding one finger up.

  • what work we will do first.

A flowchart of the numbers one, 2, 3 and 4. The number 2 bubble is highlighted.

2. Mobilise

A person pointing and looking at someone with their hand raised and an information icon next to them.

We work out who can give us the information we need.

A 'Research' document with a magnifying glass focused on it.

We do our own research.

An 'Advice' document with a pen writing on it.

We write our advice.

2 people shaking hands and smiling. Above them is an 'Advice' document.

We make sure we all agree with the advice.

A flowchart of the numbers one, 2, 3 and 4. The number 3 bubble is highlighted.

3. Advise

A person explaining their advice to someone else. The other person is listening.

When you share your advice with someone, you advise them.

An IAC member giving an advice document to an NDIA Board member. They are shaking hands.

We give our advice to the NDIA Board.

3 people behind a bench that has 'NDIA' on the front. There is a thought bubble above them with an advice document in it.

The NDIA Board:

  • thinks about our advice
  • decides what to do with our advice.

A minister behind a podium that has 'NDIS' on the front. They are speaking into a microphone on the podium.

They give our advice to the Minister for the NDIS.

A minister leads an area of the government.

A flowchart of the numbers one, 2, 3 and 4. The number 4 bubble is highlighted.

4. Implement

A calendar with consistent days marked each week. Next to the calendar is an update icon.

We get a regular report from the NDIA about what they are doing to support our advice.

A person giving a thumbs up next to an 'Advice' booklet with an arrow pointing up.

We give more advice if we need to.

An NDIA worker and a group of community members.

We share our final advice with the:

  • NDIA
  • community.