Update on Reforms for Outcomes

A magnifying glass with a change icon in the lens.

Ms Sylvana Mahmic and Ms Skye Kakoschke-Moore gave the Reference Group an update about their work on the Reform for Outcomes.

An 'Outcomes' document with checkboxes on it, and an importance icon next to it.

The Reform for Outcomes will focus on the changes the NDIA can make to support better outcomes.

Outcomes are important results we want to get for people with disability.

An NDIA planner with a thought bubble that has a family in it and a tick next to it.

Reference Group members shared that there should be more NDIS planners who understand children and families.

An NDIA worker writing on a clipboard. Next to them is a skills icon.

Members also shared that the NDIA should collect information on the skills of their planners.

This means they can find out what training NDIS planners need.

A group of NDIA staff members. Next to them is a thumbs up.

Members explained that the NDIA should focus on how to keep good staff.

A person presenting to a group of people.

Members shared that the NDIA should hire training organisations run by people with disability.

This would give NDIA staff the chance to:

An NDIA worker with a speech bubble that has a question mark in it.

  • ask questions

An NDIA worker learning from a person with disability.

  • learn from people with disability.

A 'Plan' document with an arrow pointing in 3 directions next to it.

Members explained that plans should be flexible for some changes.

When plans are flexible, it means you can use them in different ways.

An arrow pointing from an icon of a person as a young child to a school building, and another arrow pointing from the school building to an icon of the same person as an adult.

For example, when a person starts or leaves school.

Members also explained that flexible plans should let participants:

A participant making a choice between transport, a support worker and kitchen utensils. They have a thought bubble with a dollar symbol in it.

  • move their funding to different supports

A person pointing to a point on a 'Plan' document. Next to them is a magnifying glass.

  • choose certain areas of their plan to check.

Members shared that flexible plans are important for participants when:

A person in front of a house with a change icon above them.

  • a big change happens in their life

A person with a thought bubble that has a thumbs down in it.

  • something bad happens to them.

A person with a thought bubble that has a fist icon in it.

For example, if a participant experiences domestic and family violence.

A parent and 2 children with a fist icon next to them.

Domestic and family violence is when someone close to you hurts you.

This could be:

  • someone you have or had a relationship with
  • a member of your family.